It's Not What You Say, It's How You Say It

In this guide to effective communication in the business world, a professional speech coach offers corporate leaders alternatives to the formal speech. Her suggestions include Q& A sessions, letters, and small group discussions. She also provides advice for those who must give speeches, like constructing the speech according to the time of day that it will be delivered--recommending jokes to wake up listeners in the morning, and attention-grabbing tricks for the after-lunch audience. Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved.